FAQs
General Questions
All events are free of charge and freely accessible up to the maximum permitted number of attendees.
One exception is the Patti Smith concert on Tuesday evening at Gethsemane Church: The limited number of tickets available in return for a donation of €5 has already sold out. The proceeds will be donated to Sea Watch e.V.
Some festival week events (e.g. workshops and guided tours) require registration in advance. Use our online calendar of events to access the Eventbrite registration pages.
You can find the exact addresses of the locations in the travel information here on the website and in the programme booklet.
Bear in mind that the Kurfürstendamm event will be held on Breitscheidplatz, while the Schlossplatz event will be held at the Marx-Engels-Forum. Also, the event programme at Gethsemane Church will only be held from Monday to Wednesday. The rest of the programme will be held at Zionskirche (Zion Church) from Thursday to Sunday.
The seven themed locations and their exhibition modules (Gethsemane Church, Alexanderplatz, Brandenburg Gate, Kurfürstendamm, the former Stasi headquarters, Schlossplatz and East Side Gallery) are accessible around the clock.
The programme events will generally be open from 9 a.m. to 10 p.m.. The 3D video projections are shown daily from 5 p.m. until midnight, while the MauAR augmented reality app can be experienced from 10 am to 4 p.m..
The festival premises for the Brandenburg Gate stage show on 9th November will be open from 3 p.m. to 10 p.m.
Generally, all exhibition locations, programme pavilions, Infopoints and shops are barrier-free. Exceptions to this are the roof terraces of the programme pavilions, as well as events in the Stasi headquarters, which will be held in the Haus 22 building, and are only accessible via stairs. The Zionskirche isn´t barrier-free too.
The Brandenburg Gate stage show on 9 November is barrier-free and easily accessible for wheelchairs.
Many events also have multi-language formats such as translated subtitles, sign-language translations, or audio descriptions. These events are indicated as such in the event calendar on this site.
Access to the access to the area is free of charge. There are four different access points: There are two entrances on Ebertstraße, one on Straße des 17. Juni via Querallee, and one on Yitzhak-Rabin-Straße.
To ensure easy access at the entrance checkpoints, we recommend that you check the event rules on this site.
As for all major events, the following safety measures will be enforced at the Brandenburg Gate stage show on 9 November. These include a ban on glass bottles and alcohol, as well as any liquids of more than half a litre. Backpacks and bags may not be bigger than the DIN-A4 standard format. Pay particular attention to this, as we are unfortunately unable to provide any luggage storage.
Animals, fireworks, weapons, banned intoxicants, cane-format umbrellas, and selfie sticks are also prohibited.
Racist, xenophobic, nationalistic or unconstitutional material of any kind will not be tolerated at the site.
Our detailed and complete event regulations can be found here.
You can find the full festival programme here on the website (see the event calendar). It will also be printed in the programme booklet.
Found objects can be handed in at Infopoints in the programme pavilions. Send queries regarding lost property to the following e-mail address:
[email protected].
After the festival week (11 November 2019 onwards), all remaining lost property will be taken to Berlin’s central lost property office (Platz der Luftbrücke 6).
https://www.berlin.de/ba-tempelhof-schoeneberg/politik-und-verwaltung/aemter/amt-fuer-buergerdienste/fundbuero/
During the festival week, Infopoints will be available at the programme pavilions at each of the seven locations. These will serve as contact points for information material, inquiries and assistance. They will also serve as lost property points during this time.
Send any praise, comments and suggestions to the following e-mail address:
[email protected]
About the Art Installation „Visions in Motion“
The finished art installation with 30,000 submitted messages will be on display during the festival week “30th Anniversary of the Peaceful Revolution and the fall of the Berlin Wall”. For the full seven days, it will float over Straße des 17. Juni at the Brandenburg Gate.
The ribbons will be incorporated into a “sky net”, for which artist Patrick Shearn is world-renowned, combining and coalescing into a single art installation. The sky net is hand crafted by the artists and consists of particularly durable filaments, similar to fishing line. The message ribbons are also individually attached to the net by hand. Cranes are used to bring the net into position. The transparent nylon filaments create the impression of a floating installation consisting of a hundred thousand free-floating ribbons.
The art installation is a collaboration and co-production of Kulturprojekte Berlin GmbH and Poetic Kinetics, an art collective from Los Angeles.
LA is Berlin’s twin city, so the two cities have a close relationship and there have been plans for an event of this kind for some time.
The 30,000 submitted messages cover the entire installation, consisting of a total of 120,000 colourful ribbons. However, it is not possible to know where which messages are incorporated. The concept is one of many voices joining together to become part of something bigger. The art installation will float up to 10 m above the ground, so the readability of the individual messages will be significantly limited.
The ribbons will be made available to the artists for further projects.
The messages will be gradually digitized and displayed on our digital message wall at mauerfall30.berlin.
You will also be able to enter your messages online during and after this action. These will be displayed at the Brandenburg Gate during the festival week.
We will try to gradually digitize the messages. Unfortunately, it is not possible to return your personal ribbon.
However, you can share it on social media via our website mauerfall30.berlin.
About the App MauAR
The app can currently be downloaded free of charge from the Apple App Store and can be used by anyone with access to a suitable iOS device (iPhone 6s+, iPad 5+, iPad mini 5+, iPad Pro 1+, and iPad Air 3+)
The app will also be made accessible to all visitors. For this purpose, MauAR locations will be set up at five locations (Gethsemane Church, Alexanderplatz, Brandenburg Gate, Kurfürstendamm, and The former Stasi Headquarters) where iPads will be provided for free to enjoy the full AR experience.
Due to technical constraints, this very new app is currently only available for iOS devices. During the festival week from 4th to 10th November, the app will be made available to all visitors via MauAR locations. For more detailed questions regarding the app, please contact our cooperation partners and developers of the app BetaRoom (contact via www.mauar.berlin).
While you need to be in Berlin to view the Berlin Wall along the course of the former border, you will be able to watch the original episodes in the app at any location.
The five special episodes created for the festival week, however, can only be experienced at the locations for which they were specifically designed (Gethsemane Church, Alexanderplatz, Brandenburg Gate, Kurfürstendamm, and former Stasi headquarters).
The special episodes for our original locations will appear at the beginning of our festival week on 4 – 10 November.
All other app content has been freely available in the Apple App Store since mid-August.
The content created for our festival week “30th Anniversary of the Peaceful Revolution and the fall of the Berlin Wall” will also be available in the app after 10 November.
BetaRoom (our cooperation partners and developers of the app) welcomes any praise, suggestions for improvement, and requests regarding the app. Contact them at www.mauar.berlin.
You question has not been answered yet?
Please feel free to contact us via email:
[email protected].