Good to Know

Good to Know

Help & Information

There are barrier-free infopoints in the programme pavilions at all seven locations. These are open daily from 10 a.m. through to midnight. Note: The infopoint at the Brandenburg Gate will open at 3 p.m. on 9 November.

Accessibility

All venues are barrier-free throughout and equipped with a barrier-free bathroom. Please note that events at the former Stasi HQ will be held in Building 22 and can only be reached by stairs and that the Zionskirche misses a barrier-free bathroom and light for the ramp as well.

Lost & Found

For inquiries regarding lost property, speak with our staff at one of the Infopoints or write to: [email protected]. All lost property will be forwarded to the Central Lost Property Office Berlin (Platz der Luftbrücke 6) following the festival week (from 11 November 1019).

The Stage Show on 9 November

Travel Info & Entrances

We recommend that visitors use public transportation services to access this event via Hauptbahnhof, Potsdamer Platz or S-Bahnhof Tiergarten. Cyclists are kindly asked to park their bicycles at a distance to the event grounds. We recommend that you do not travel to this event by car.

The barrier-free and wheelchair-accessible area can be accessed via the two entrances on Ebertstraße, the entrance on Straße des 17. Juni via Große Querallee and from Yitzhak-Rabin-Straße.

Site Rules

To provide a safer environment: Glass bottles, alcoholic beverages, and other liquids with a volume of more than half a litre are not permitted at this event. In addition, only bags no larger than A4 are allowed. Bicycles, (e-)scooters, skateboards, Segways and similar devices are not permitted at this venue (wheelchairs, strollers, walking aids and similar devices are permissible). Animals (with the exception of guide dogs), fireworks, weapons, prohibited intoxicants, umbrellas and “selfie sticks” are also not allowed at this venue. A left luggage service is not available. To view all our safety instructions, please see our event regulations.

Please note:

For security purposes, this venue is under video surveillance. By entering the venue you give your irrevocable consent to the use of this data for information and documentation purposes.

Travel Info

You need more information about our festival week?

Write to us at [email protected].